Service Level Agreement (SLA)

Last updated: February 5, 2025

99.9%

Uptime Guarantee

1,000

Concurrent Workflow Executions/Second

2s

95% Processing Time (Single-Step)

Workflow Performance

Throughput

Up to 1,000 concurrent workflow executions per second (for single-step transformations)

Latency

95% of platform processing time for single-step workflows will complete within 2 seconds*

*Excludes external API calls and third-party service latency. Total workflow execution time may vary based on external service performance.

Our SLAs are specified in detail in our contracts. The metrics above represent our general cloud offering capabilities. For specific terms and conditions, please refer to your service contract.

Deployment Options

Along with our cloud offering, Laminar is available to be deployed on your own cloud via our docker-compose.

View Docker Compose Configuration →

Security

Encryption

Data is encrypted both:

  • In transit using TLS 1.3
  • At rest in our database using AES-256 encryption
Role-Based Access Control

Organizations in Laminar can assign users the following permission levels:

Owner
Full system access and organization management capabilities
Admin
Administrative privileges for managing Workspaces
Create
Ability to create new resources and entries
Read
View-only access to permitted resources
Update
Ability to modify existing resources
Delete
Permission to remove resources
Execute
Ability to run operations or queries

For more detailed information about our security measures and compliance, please visit ourTrust Center.

For more detailed information about our Service Level Agreement, security measures, and specific terms, please refer to your service contract or contact our sales team.